Common Questions - FAQs

Here are some questions that are frequently asked about both our rental options and our kayak swamp tours in New Orleans. If you don’t find your question and answer, please contact us online or text/call 504-233-0686 directly and we will be happy to help you.

 
  • Click here for full policy details

  • Rentals from The Chimes - If you are renting from our Chimes restaurent location in Covington it is unlikley you will see alligators during any time of year. The river is very shallow and cool. Alligators are very rarely seen on this stretch of the river.

    Rentals on Cane Bayou - Generally, mid-Feb through mid-Nov, we will see alligators. Cane Bayou is a scenic protected Bayou. Feeding alligators is illegal on this bayou.

    Guided Tours - On our guided kayak swamp tours generally, mid-March through mid-Oct, we will see alligators. We do not feed any wildlife, so seeing alligators is not guaranteed.

  • Rentals from The Chimes - Yes, you are welcome to bring your own drinks or purchase them from The Chimes bar. Chimes has a canning machine for fresh draft beer on the go. Please no glass.

    Rentals on Cane Bayou - Yes, you are welcome to bring your own drinks. Responsible drinking is required, please understand even though the paddle is only a few hours long you will be miles from land, in a wild environment

    Guided Tours - We prefer no drinking on our guided tours but a glass of wine or a beer is fine. We do not permit any hard liquor. You can bring snacks and if you are of age you can opt to bring up to two drinks (max) per paddler. Responsible drinking is required, please understand even though the paddle is only a few hours long you will be miles from land, in a wild environment and you will need to follow our guides instructions, paddle yourself back safely, and not diminish the experience of others on the outing.

    Think about our outings like going out to a nice restaurant. Most participants are there for quiet and a nice atmosphere. While some may be enjoying a drink or even two no one wants to be the drunk person at the nice restaurant making noise and reducing the experience for those around you.

    If you are nervous about turning your boat over be aware adding alcohol to any paddle outing increases your chances of turning over tremendously.

  • For any adventures check the forecast before leaving. For an accurate forecast use the city of Covington for rentals or Laplace for the swamp tours).

    The Chimes location on the Bogue Falaya River - Swimwear or something comfortable to be active in. The Bogue Falaya river has many sandbards to enjoy. The river is very shallow so most paddler wade into the water often to cool off.

    Cane Bayou location - Wear something comfortable for outdoor activity and appropriate for the projected forecast. On hot summer days, we highly recommend a hat. Those choosing kayaks will definitely get a little wet, so wear something you don’t mind getting a little water. Paddlers in canoes are usually able to stay dry during the tour.

  • We always recommend bringing water on any outdoor adventure.

    For Rentals from The Chimes on the Bogue Falaya - you are welcome to bring along an ice chest with drinks and snacks. Soft coolers work best in the kayaks. Canoe can fit larger ice chest. The Chimes offers "Crowlers" to grab your favorite draft beer before you launch.

    For Rentals on Cane Bayou- you are welcome to bring along an ice chest with drinks and snacks. Soft coolers work best in the kayaks. Canoe can fit larger ice chest.

    Guided Tours - Drinking water. Dress for the forecast. You can bring snacks if you’d like. On hot days, we also recommend wearing a comfortable hat.

    If you are not sure what to bring your confirmation email will detail what you need for each type of outing.

  • If it is just rain, we will paddle on. If there is lighting present or projected before you launch we may cancel or reschedule your rental/tour. If a tour or rental is cancelled by us, you will received a 100% refund.

  • You should be prepared to get wet so wear shoes and apparel you do not mind getting a little wet.

  • Rentals from The Chimes - Most of the year on the Bogue Falaya river you can expect to see a variety of birds along with turtles but alligators are very rare on this part of the river.

    Cane Bayou - Commonly seen during mild or warm days are herons, egrets, kingfishers, osprey and eagles, turtles, frogs, dragonflies, and alligators.

    Guided Tours - In the wetlands of Louisiana wildlife changes with the seasons. Commonly seen during mild or warm days are herons, egrets, kingfishers, osprey and eagles, turtles, frogs, dragonflies, and alligators. Birds that change with the seasons are blackbirds, warblers, kingbirds, and many many more. We never feed the wildlife. Our outings are designed to let you explore and admire the swamps and bayous around New Orleans in their natural state. Our guides do not follow set scripts, each tour is an unique experience. We talk about whatever nature provides during the paddle.

  • Usually not during the daytime hours. They are most pesky around dusk and dawn, so expect more bug activity on our Moonlight/Sunset Paddles than if you are paddling during the day.